Your Data at baje23 Fully Secured

Welcome to baje23. We understand that sharing your personal information on an online gaming platform raises questions — where does it go, who can see it, and is it safe? The baje23 Privacy Policy is designed to answer all of those questions with complete transparency and honesty.

This Privacy Policy applies to all users in Bangladesh and covers all services on the baje23 platform. By using our platform, you are deemed to have accepted this Privacy Policy.

1What Data We Collect

When you register and use our services at baje23, we collect the information listed below. This data is necessary to keep your account secure and to provide you with the best experience.

We collect only the data that is necessary. Collecting unnecessary or excessive information goes against our policy. You can view and update your stored data at any time.

2How Your Information Is Used

Baje23 uses your collected data for the purposes listed below. We never use your information for any other purpose without your consent.

• Account creation and management — to verify your identity and keep your account active
• Transaction processing — to accurately handle deposits, withdrawals, and bonuses
• Age Verification — to prevent access by anyone under 18
• Fraud & Scam Prevention — to detect unusual activity
• Service improvement — to enhance your overall experience
• Legal compliance — to meet applicable laws and regulations
• Customer Support — to resolve your issues quickly
• Responsible Gaming — to identify problematic gaming patterns and provide support

3Data Retention & Duration

Baje23 retains your data only for as long as necessary. Retention periods are determined by legal obligations and our internal policies.

• Active account data: retained for as long as the account remains active
• Transaction data: retained for up to 7 years as required by law
• Closed Account Data: may be retained for up to 5 years after account closure
• Log files and technical data: typically retained for up to 90 days

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified. Contact our support team to learn more about data retention.

4Sharing Data with Third Parties

Baje23 does not generally share your data with third parties. However, disclosure may occur in the following limited circumstances:

• Payment Processor: Only the minimum necessary data is shared with payment providers such as Mobile Banking, Nagad, and Rocket to complete transactions
• Law enforcement agencies: Data may be provided to lawful authorities upon request in accordance with the laws of Bangladesh
• Cybersecurity Organization: Anonymized data may be shared with security partners to help prevent fraud
• Legal advisors: Data may be shared when necessary for the resolution of legal disputes

Before sharing your data with any third party, we ensure they maintain the same level of privacy protection we do. All third parties working with us are bound by strict confidentiality agreements.

5Cookies & Tracking Technologies

Baje23 uses cookies on its website and app to improve your experience. Cookies are small data files stored in your browser.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Functional Cookies: Used to remember your preferred language and settings
• Analytics Cookies: Used to understand site usage and improve our services

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

6Your Rights

Baje23 believes every user should have full control over their own data. That's why we provide you with the following rights:

• Right to Access: You can find out what information we hold about you
• Right to Rectification: You may request correction of any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Restrict Processing: You can opt out of certain uses of your data
• Right to Opt Out of Marketing: You can opt out of promotional messages
• Right to Data Portability: You can download a copy of your data

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days. Please note that certain data may not be deletable due to legal obligations.

7Protection of Minors

Baje23 strictly prohibits anyone under 18 from using the platform. We actively take the following measures to protect minors:

• Age verification using a National ID or birth certificate is mandatory at registration
• Additional verification documents may be requested for suspicious accounts
• If age verification fails, the account is immediately suspended
• No data is collected or stored from minors

If you believe a minor is using our platform, please notify our support team immediately. We take all such reports seriously and investigate them thoroughly.

8Security Measures

Baje23 protects your data using industry-leading technology. Our security infrastructure is continuously updated.

• 256-Bit SSL Encryption: All data transmissions take place over encrypted channels
• Firewall Protection: Advanced firewall active to prevent unauthorized access
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account
• Regular Security Audits: Regular audits conducted by third-party experts
• Data Backup: Regular backups to keep your data stored securely
• Anti-Fraud System: Unusual transactions are automatically detected and blocked

In the event of a data security breach, we will notify affected users within the legally required timeframe and take all necessary action.

9International Data Transfers

Baje23 primarily serves users in Bangladesh and the Asia-Pacific region. In some cases, your data may be processed on servers located in other countries. In such cases, we ensure that:

• Adequate data protection laws are in place in the destination country
• Recipient organizations are required to uphold our privacy standards
• Data is fully encrypted during transmission
• Only the minimum necessary data is shared

10Changes to the Privacy Policy

Baje23 may update this Privacy Policy from time to time. When significant changes are made, we will notify you through the following channels:

• An SMS notification will be sent to your registered mobile number
• A notice will be displayed on the website homepage
• A notification will be shown when you log in to the platform

Continuing to use the platform after any changes means you accept the updated policy. If you do not agree to the new policy, you will have the option to close your account. The date of the latest update will always be visible at the top of this page.

11Contact Us

If you have any questions, complaints, or requests regarding the Privacy Policy, please contact us. Our dedicated privacy team typically responds within 24 to 48 hours.